To make your check-in process fast, convenient, and more private, we’re introducing a new mobile check-in process.
Check-in with your mobile device.
Confirm your appointment via text message or email and, when you arrive for your appointment, you can check-in at the office using your own mobile device or one we gladly provide for you.
Securely register or pay your copay from any smartphone, tablet, or computer – even from the privacy of your own home!
Be sure your contact information is up-to-date at your next visit to take advantage of this convenient update.
Here’s How it Works
A few days before your appointment you’ll receive a text message or email from Phreesia (our new check-in platform). Click the link provided and follow the simple on-screen prompts. From here you can pay your copay, update your medical information, or give us important information prior to your appointment. When you arrive, simply let our front desk team know and we’ll be out to call you back for your appointment shortly.
Our team will be ready to help through this transition and to assist or answer any questions as needed. Don’t hesitate to ask us – we’re here to help!
check in experience.
Done on your own time, from the privacy of your own device
(or one supplied by us).
Simple and quick
arrival at the office.
FREQUENTLY ASKED QUESTIONS
What is Phreesia?
Phreesia is a mobile check-in service, allowing you to complete pre-registration forms from your own device (any smartphone, computer, or tablet) in the privacy of your home instead of when you arrive at your appointment. You may also register when you arrive at the office on your own device or on a provided PhreesiaPad.
Why is OPA partnering with Phreesia?
We are always looking to improve the total patient experience. Phreesia will help save you time and ensure that your health records are always up-to-date. The information you enter is private and secure and will allow our team to focus on providing optimal patient care.
Is the Phreesia system secure?
Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as OPA related to protecting your information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy/.
Do we need to use the new system for every appointment?
Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.
Do I need to download an app to do mobile check-in?
No. There is no app – you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.
Can I complete the forms in a language other than English?
Yes! Mobile registration is available to be completed in Spanish or English. (Additional languages to be determined).
What happens if I can’t finish my registration before the appointment?
That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously. Please arrive 30 minutes prior to your appointment time.
What if I have questions or feedback?
You can talk with any of our team for assistance. Contact us now