Medical Assistant

Opening with Proliance Surgeons Orthopedic Physicians Associates

Job Role: Clinical
Job Type: Full Time

1 LOCATION

Overview

Position Summary

The primary role of the Assistant to Physician is to provide direct clinical and administrative support to the physicians. General purpose is to triage patient phone calls, questions, and correspondence.

Key Duties and Responsibilities

Assist physicians with patients seen in office
Minor office procedures (removing sutures, dressing changes, etc.)
Take history for new patients
Answer medical questions in office and on the phone, screening appointments
Preview physician’s schedule and troubleshoot as needed
Patients surgery and test scheduling
Pre and post-operative patient education
Post-operative follow-up with patients
Prescription callbacks
Organize physician mail, etc., as needed
Process test results
Serve as liaison between physician and patient
Assist as directed by Physician/Supervisor/Administrator/Director
Assist other Medical Assistants as needed
Backup to cast technician
Must follow all polices as outlined in Employee Handbook

Essential Qualities

The essential qualities necessary include, but are not limited to:

Patient and pleasant personality; works well with a variety of people
Flexible attitude
Team player
Interfaces well with staff and physicians
Professional demeanor
Dependable

Education / Experience

Degree/current certification as an RN, LPN, ATC or MA (we will facilitate MA-R)
2+ years in an outpatient clinic setting (orthopedic desired)

Skills/Knowledge/Abilities

Problem solving skills
Skill in using a computer
Knowledge of orthopedics and trauma (desired)
Ability to remove oneself personally from given situations, remaining objective
Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physicians and staff
Ability to multi-task
Skill in organizing and reporting information that is accurate and complete
Understanding of the need for and evidence of consistent respect for confidentiality
Ability to maintain composure in stressful situations
Skill in establishing and maintaining effective working relationships with all staff
Ability to prepare records in accordance with detailed instructions
Ability to communicate clearly
Consistency and timeliness in attendance
Outpatient clinic organizational ability
Ability to work independently, with little supervision

Work Environment

Requires corrected vision and hearing to normal range.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee regularly is required to stand, walk, and sit
Work is performed in an office hospital and surgical environment
Some bending and stretching required
Use of telephone is required
Manual dexterity required for use of surgical instruments, and computer keyboard
Occasionally lifts and carries items weighing up to 50 pounds
Requires working under stressful conditions or working irregular hours.

The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.

How we are protecting team members from COVID-19?
Employee and patient health and safety is our top priority. At Proliance, we are adhering to CDC, State and local orders regarding COVID-19 and have implemented processes and precautions across our facilities to prevent the spread of COVID-19.

Following the most recent vaccination mandate for healthcare workers in Washington State, and our commitment to the health and safety of our employees and patients, all Proliance employees will be required to provide proof of full vaccination upon hire, or proof of a medical or religious exemption.

Benefits

Proliance Surgeons offers a generous benefits package including Medical/RX, Dental, Vision, 401k with profit sharing and more! Plus ALL of our employees enjoy the free perks of our employee purchasing program offering a variety of discounts on purchases made every day – including cell phone service!

Proliance Surgeons is proud to be an equal opportunity employer. We are committed to creating an inclusive environment, and we welcome and encourage people of all backgrounds, perspectives, experiences, and skills to apply.

All employment decisions at Proliance Surgeons are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.