“I know I have already told all of you how great you have been this last year. You have truly changed my life and given me back something that I never thought I would have again. Last December, I came to you after seeing two doctors who could not help me and then saw Dr. Richard Zorn, who referred me to you as the best. In the past year, I had three knee surgeries that ended on December 8, 2009, with two total knee replacements. I have two great knees. I have full range of motion in my right knee, which was done in March, and no pain. My left knee, which was done December 8, was much worse than my right.
YOU ARE ALL TRULY THE VERY BEST AT WHAT YOU DO.”